For any consumer concerns, please download and complete this form and mail to the address on the form or email to advocacy@thecmhs.com.
Main Office
Main Office
Contact Us
Contact Info
Mailing Address
P.O. Box 260
Independence, MO 64051
Phone
Regional Crisis Line
Connect with Client Experience
Comprehensive is committed to quality care. We believe every individual who receives services has a voice and a story worth hearing. The Client Experience team is available to receive feedback, concerns or questions to help support, advocate and facilitate resolution for clients through their journey while using their feedback to create a stronger foundation for the care we provide. To complete our client satisfaction survey please click here.
The T.I.P.S. (Thoughts, Improvements, Problems, Solutions) Feedback Form process is a tool designed to enable persons served, family members, employees, and other stakeholders to seek resolutions to complaints, request changes to the provision of services, submit suggestions for improvement of CMHS and its services, or submit a formal grievance and receive a timely, written response. There will be no retaliation for using this process. You will receive a written response within 10 business days of submitting this form. By completing this T.I.P.S. Feedback Form you are giving consent to be contacted and acknowledgement that you may or may not have received services in the present/past. To complete our TIPS survey, please click here.
To reach the Client Experience voicemail line, please call (417) 761-5078 to leave a voicemail or e-mail at ClientExperience@LiveBrightli.org. Voicemails and emails are routinely checked and the feedback, concern, or question is linked to the appropriate department to ensure and support resolution.